99.9% Network Uptime

We guarantee 99.9% network uptime, if we fail to meet this we will refund 1 days service for every hour that connectivity has been unavailable over and above 0.1% of the month, extending in value up to a maximum of your monthly subscription charge.

4 Hour Hardware Replacement

If for any reason any of the hardware in your dedicated server fails, we will rectify the problem within 4 hours of our technicians confirming the hardware fault.

Bandwidth Guarantee

We guarantee that we will always have enough un-contended bandwidth available for your dedicated server. Even if our main link fails our backup is the same speed so you will never have a slow down in network speed.

Price Freeze

We will not increase the price you pay throughout the term of your service, even if the price to new customers change.

Scheduled Maintenance

Scheduled maintenance shall mean any maintenance to Integral Hosting equipment to which a customer is connected, or which may affect the customers service. The customer registered on our Customer Support site will be notified 48 hours in advance and the maintenance period will not be more than 4 hours, Register Now. Attempts will be made to perform the maintenance at non-peak times where ever possible. There shall be no more than 2 scheduled maintenance periods in 1 calendar month, unless beyond the control of Integral Hosting.

Changes to this Statement

Integral Hosting has the discretion to occasionally update this privacy statement.  When we do, we will also revise the “updated” date at the top of this Privacy page.  We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.  Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Acceptance of the Master Service Agreement incorporating the Terms of Service, Acceptable Use Policy, Service Level Agreement and Privacy Agreement hereby initiates billable services and is deemed complete by agreement to the terms as described on the online signup form(s) and completion of the ordering process.