A. A web hosting company, such as Integral Hosting, sells server space and web services to companies and individuals who wish to present a web or e-commerce presence but do not wish to maintain their own servers. Cost structures are determined by the amount and complexity of services offered such as SQL databases, shopping carts, web storage space and email accounts. A domain name is associated with the web site located on one of the web hosting company's web servers. Then, anyone in the world can type the domain name into a web browser (i.e. MS Internet Explorer, Netscape) to view the contents of that web site.

A. Let's assume your sites' average webpage size is 100k (your mileage may vary). Let's assume your hosting plan has 10 MB of disk space and 2 GB of transfer. To compute # of webpages - divide disk space by average webpage size. 10,000,000 (10MB) divided by 100,000 (100k) equals 100 pages. To compute # of hits - divide transfer by average webpage size. 2,000,000,000 (2 GB) divided by 100,000 (100k) equals 20,000 hits.

A. The Internet Protocol (IP) address is a numeric address, such as 123.231.32.2, that the domain name server translates into a domain name. An IP address can be compared to a street address for your domain name. After you place your order you will be emailed a dedicated IP address.

A. List your web site in all traditional advertising and communication vehicles. That is, business cards, letterhead, print advertising, bulk mailings, print advertising, promotions, etc… It is also important to get listed and stay listed in the search engines since 90% of all people start their Web searches from a directory such as Google, Yahoo, MSN, or Windows LiveSearch.

A. You can manually add your web site to all the search engines. Be aware that every time a competitor adds their site, your site is bumped down one place.Traffic to your site drops significantly once you are bumped off the first or second page of listings. It is also important for you to understand that it often takes the search engines months to visit all the sites submitted and add them to their directories. If you don’t want to manually submit and resubmit your site, you can use our various Traffic Boost services to get you listed in the search engines and keep you listed.

A. Yes. If you cancel before the 30 day trial ends, you will not be charged any hosting fees - not even a hosting setup fee. You only pay for any other services you may have ordered, such as, but not limited to, domain name registration, SSL certificate and shopping cart software.

A. We prefer credit card or direct debit card or PayPal, these billing systems are automated and keep costs down. We pass the savings on to you. An invoice is generated and emailed 14 days prior to your renewal date.

A. Your hosting will automatically be renewed and charged to your charge card. When you no longer want us to host your site, you will need to contact us.

A. Yes! We do provide 24 hour customer support.

No matter what time it is, day or night, you will always find a friendly, courteous staff of knowledgeable technicians and solution specialists on board ready to answer any questions or resolve any issues that you may encounter.


You may also reach us by submitting a request for technical support within our online ticket system. To do so, please visit the following link: http://www.integralhelp.com

A. Yes, this is simply a matter of a forward or redirect, applied through the control panel.

A. Yes, by default they are placed in your W3SVC folder.